FAQS

  • What are your fees?

Individual therapy sessions (45 minutes) are $125 per session.
Couples therapy sessions are $150 per session.

If you need to cancel or reschedule an appointment, please provide at least 24 hours notice by email whenever possible. When an appointment is missed without notice, that time cannot be offered to another client.

The first missed appointment will be billed at $75. A missed appointment includes not attending a scheduled session or cancelling with less than 24 hours notice.

A second missed appointment will be billed at the full session fee. After three consecutive missed appointments, future scheduling may no longer be available.

  • Do you take insurance?

Insurance-based services are available through the Headway platform. You can view my Headway profile here:
https://headway.co/providers/lindsay-powelson

For private pay services, I use the secure SimplePractice client portal for scheduling, billing, and telehealth sessions. After scheduling your first appointment, you will receive an email invitation to create a SimplePractice client portal account regardless of whether you are using insurance or private pay.

Within the portal, you can securely store a credit card, HSA, or FSA payment method. Private pay sessions are automatically processed after each appointment. If you are using insurance through Headway, assessments, treatment plans, and clinical documentation are still completed through the SimplePractice portal.

Through the portal you will also be able to:

  • Join secure video or audio sessions
  • Review and sign documents
  • Access superbills if needed for potential reimbursement

If you have questions about billing or the portal, I am happy to help.

  • Do you work with couples and individuals?

Yes. I work with individuals and couples and have experience supporting clients ages 18 and older from a variety of backgrounds and life experiences.

  • What if I cannot attend weekly sessions?

Part of my role as a therapist is meeting clients where they are, including being mindful of scheduling and financial limitations. I typically recommend beginning with weekly or biweekly sessions so we have consistent time to build the therapeutic relationship and work toward your goals. The frequency of sessions can be discussed during our first meeting so we can find a schedule that works for you.

  • Do you offer in-person sessions?

At this time I provide telehealth services only. Sessions are conducted through secure video or phone using Headway or the SimplePractice platform.

All services are provided in Central Standard Time (CST).

  • Is therapy confidential?

Yes. Communication between client and therapist is confidential and will not be shared without written permission. There are legal exceptions to confidentiality which include situations where someone may be in danger of harming themselves or others, or in cases involving abuse or neglect of vulnerable populations such as children or elders.

Your privacy, including matters related to gender identity, sexual orientation, and personal history, is respected and protected throughout the therapy process.

Before beginning services you will receive an informed consent document required by state regulations. This form must be reviewed and completed prior to starting treatment. A copy of a valid ID will also be required.

  • What if I have a crisis or emergency?

The services offered through Mindful Solutions Behavioral Counseling are not designed for emergency or crisis mental health care. If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency department.

If you need to speak sooner than a scheduled appointment, you may reach out to request an earlier session. While I will do my best to accommodate scheduling requests, additional appointments cannot always be guaranteed.

Communication between sessions is limited to scheduling, cancellation, and administrative needs.

  • How quickly will you respond to messages?

Communication outside of sessions is primarily for scheduling, cancellation, or administrative concerns.

My regular availability is Monday through Friday. Messages received after 5 PM will be responded to on the following business day. Messages received on weekends or holidays will be responded to on the next business day.

If I will be unavailable for an extended period of time, you will be notified in advance.

  • I live outside Missouri or Kansas. Can I still work with you?

I am licensed to provide therapy services in Missouri and Kansas. For legal and licensing reasons, both the therapist and the client must be physically located in Missouri or Kansas at the time of the session.

 

*If you or someone you know needs mental
health help, text "STRENGTH" to the Crisis
Text Line at 741-741 to be connected to a
certified crisis counselor.*

 

Contact Mindful Solutions Behavioral Counseling LLC